Frequently Asked Questions at Brand Watches

Ordering

             How fast will Brand Watches ship my order?

             Can I add special instructions to my order?

             How do I Order a watch?

Watches & Accessories

             What is Eco-Drive?

             How is energy stored in my Eco-Drive?

             What does it mean when the second hand on my Eco-Drive watch jumps two seconds at a time?

             What is a BAR or ATM of pressure?

Warranties & Returns

             Do you provide a warranty on my purchase?

Repairs

             Why do I have to have a water test?

             How can I make sure my watch remains water resistant?

             I need to repair an old clock. What should I do?

             How often should a watch be serviced?

             How much will it cost to have my watch repaired?

Shipping & Insurance

             Do you offer free shipping

             Is my order insured when you ship it out?

Privacy

             What is your policy on Privacy?

Batteries

             Why should my battery be changed at an authorized service center?

             How long is the life of a watch battery?

             Why didn't the replacement battery in my watch last as long as the first battery?

             How can I get some special batteries?

Watch Features

             What is Water Resistance?

             Are sapphire crystals scratch-proof?

             Is the high-tech material scratch-resistance?

             Does my watch automatically adjust for Daylight Savings Time?

             What does "Water resistant to 10 Bar (ATM)" mean?

             What does "Water resistant to 20 Bar (ATM)" mean?

Miscellaneous

             Is it safe to wear my watch in a Sauna, Jacuzzi or hot tub?

             Why does my watch get foggy if it is water-resistant?

             How can I extend the life of the rubber watch strap?

Brand Watches

1-800-465-9542

Frequently Asked Questions at Brand Watches